“We recently restructured our property management division from top to bottom. Melissa Anderson from head office was instrumental in the formatting of this restructure. She uncovered numerous inconsistencies and flaws within our existing systems and monthly reporting processes. 

I cannot recommend her highly enough to any franchise owner who is experiencing problems within their PM division. Her knowledge and experience is second to none and her dedication and understanding of PM processes was invaluable. In my opinion she saved my office a serious amount of money. Had Melissa not stepped in and made us aware of the problems we could have lost a lot of business. She implemented new systems and processes for our new Property Manager and Department Head which will ensure the department runs efficiently and effectively moving forward. I cannot thank her enough. “

 

Bill Malouf, Principal

 

“ I must say that your efforts have given my team and myself a clear understanding on the best way forward in restructuring our PIM department. This is by far the best input we have had in a long time.”

​

Joe Bechara, Sales Manager

​

“You have supplied invaluable insight and advice”

​

Carmen Franks, Property Manager

​

“I would like to thank you for your time and for such a brilliant training session. It was great to receive some wonderful ideas on how to cope with this Property Management position and make work life far more pleasant. “

​

Colleen Byrns, Senior Property Manager

​

“On behalf of the PM Team, I wanted to say that our session last week was awesome, and we have certainly all taken some things away with us that we will be implementing in the coming weeks (or improving process we already have.”

​

Janelle Bronca, PM Department Manager

​

“Your energy and passion for Property Management was inspirational – the team really walked away with much more confidence and more knowledgeable.”

​

Kate Pearson, General Manager

​

“Your guidance, advice, moral support and encouragement has kept me focused, driven and passionate about achieving this milestone and I can’ thank you enough! “

​

Lianne Pritchard, BDM

​

“It’s always a pleasure seeing you, your knowledge, willingness to help, follow up and friendly nature is second to none.” 

​

Colin Durham, Principal

​

“Thank you for the great idea’s and training. Thank you also  for being a great PIM advocate and being so passionate, the team really enjoyed your session.”

​

Robyn Thornton, Principal